Privacy policy

Privacy Policy

Effective date: 01 December 2025

KAMASANA GLOBAL LTD (“we”, “us”, “our”) is committed to protecting your personal data while operating our business in a commercially reasonable and legally compliant manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our website kamasana.shop (the “Services”).

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Data Controller

KAMASANA GLOBAL LTD
St 27 Old Gloucester Street, Holborn, London, United Kingdom, WC1N 3AX
Company number: 15378145
Email: info@kamasana.shop

Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to offer our Services. Shopify may process personal data as an independent controller or processor in accordance with its own policies.

2. Scope

This Privacy Policy applies to all users of our Services, regardless of location. Certain rights and obligations may vary depending on applicable law.

3. Personal Data We Collect

We may collect and process the following categories of personal data:

  • Identity and contact data (name, address, email, phone)

  • Transaction data (orders, payments, returns)

  • Payment-related information (processed via secure third-party providers)

  • Technical data (IP address, device, browser)

  • Usage data (interaction with our website)

  • Communications (messages, support requests)

We do not intentionally collect sensitive personal data.

4. How We Use Your Data

We process personal data strictly as necessary for:

  • Performing contracts (orders, payments, delivery, returns)

  • Operating, maintaining, and improving our Services

  • Fraud detection, prevention, and security monitoring

  • Customer support and communication

  • Marketing communications (where permitted by law)

  • Compliance with legal and regulatory obligations

We reserve the right to process data where reasonably necessary to protect our legal rights, enforce our terms, or prevent misuse of our Services.

5. Legal Basis

We rely on the following legal bases:

  • Contractual necessity

  • Legal obligation

  • Legitimate interests (including fraud prevention, service improvement, and marketing)

  • Consent (where required)

Where processing is based on legitimate interests, we consider and balance any potential impact on your rights.

6. Disclosure of Data

We may disclose your personal data:

  • To service providers (e.g., Shopify, payment processors, logistics providers)

  • To professional advisors (legal, accounting, etc.)

  • To authorities or regulators where required by law

  • In connection with business transfers (e.g., sale, merger)

We do not sell personal data. However, we may share data as necessary to operate our business and Services.

7. International Transfers

Your data may be transferred outside your jurisdiction, including outside the UK/EEA.
Where required, we implement appropriate safeguards such as Standard Contractual Clauses.

8. Data Retention

We retain personal data only for as long as necessary for business, legal, and regulatory purposes, including:

  • Compliance with tax and accounting obligations

  • Dispute resolution

  • Enforcement of agreements

Retention periods may vary depending on the nature of the data and legal requirements.

9. Your Rights

Subject to applicable law, you may have the right to:

  • Access your data

  • Request correction or deletion

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent

To exercise your rights, contact: info@kamasana.shop

We may:

  • Request identity verification before processing requests

  • Decline or limit requests where permitted by law

  • Respond within applicable legal timeframes (typically up to one month)

You also have the right to lodge a complaint with a supervisory authority.

10. Security Disclaimer

We implement commercially reasonable technical and organisational measures to protect your personal data.

However:

  • No system is completely secure

  • Transmission of data over the internet is at your own risk

  • We cannot guarantee absolute security

To the fullest extent permitted by law, we disclaim liability for unauthorized access beyond our reasonable control.

11. Third-Party Services

Our Services rely on third-party providers (including Shopify).
We are not responsible for the privacy practices of third-party services, which operate under their own policies.

12. Children

Our Services are not directed to individuals under 16.
We do not knowingly collect personal data from children.

13. Automated Decision-Making

We do not engage in automated decision-making that produces legal or similarly significant effects.

14. Changes to This Policy

We reserve the right to update this Privacy Policy at any time.
Changes become effective upon publication on our website.

Continued use of the Services constitutes acceptance of the updated policy.

15. Contact

For any privacy-related inquiries or requests:

📧 info@kamasana.shop