Shipping policy

Effective date: 01 December 2025

We ship products from our warehouse in Spain to customers across the European Union (“EU”).

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1. Shipping Regions and Carriers

We deliver to all EU Member States.

We reserve the right to use any suitable shipping carrier at our discretion. Carrier selection may vary depending on destination, logistics, and availability.

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2. Delivery Time

Unless otherwise agreed, delivery will be made within 30 days from the day after the contract is concluded.

Delivery times provided at checkout are estimates only and are not guaranteed.

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3. Shipping Costs

All delivery costs, if applicable, will be clearly displayed before the order is completed.

No additional charges will be applied without your explicit consent.

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4. Risk and Ownership

Risk of loss or damage passes to you upon delivery of the goods.

Ownership of the goods remains with us until full payment has been received.

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5. VAT and Taxes

For orders within the EU, VAT is applied in accordance with applicable laws.

If goods are shipped outside the EU (if applicable), additional duties, taxes, or customs charges may apply and are the responsibility of the customer.

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6. Delays and Non-Delivery

If delivery is delayed beyond the agreed period:

• you may request that we complete delivery within an additional reasonable timeframe

• if delivery is not completed within that timeframe, you may be entitled to cancel the order and receive a refund

We are not responsible for delays caused by circumstances beyond our reasonable control, including:

• carrier disruptions

• customs processing

• force majeure events

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7. Contact

For any shipping-related inquiries, please contact:
info@kamasana.shop